Intercare’s Updates on COVID-19 and our Care Centres
For COVID-19 updates for all units within our care centres and hospices, please visit our Site Status Updates page. You may also call 403-255-4969 (extension 199) for a recorded message of current site status.
To help you access relevant information and updates, please visit the Trusted Information page with helpful resources and links to reliable sources of fact and truth, such as Alberta Health Services, the Government of Alberta and the Government of Canada. We continually monitor these sources to remain current with COVID-19 developments and applicable Public Health directives that impact our residents. We sincerely thank all of our residents, hospice patients, family members and staff who continue to share their stories of kindness and caring with us. Kind words and actions are a source of inspiration and encouragement for all of us – especially our employees – and we invite you to read these stories found on our Words and Acts of Kindness page.
Should you have questions or concerns, please contact the Site Administrator or Director of Care at the care home where your loved one is living:
Chinook Care Centre: 403-252-0141
Brentwood Care Centre: 403-289-2576
Southwood Care Centre: 403-252-1194
Because our care homes are managing a high number of calls and e-mails each day, we ask that you please be patient if you call and are put on hold or there is a delay in replying to your e-mails. Your inquiries are very important to us and will be answered as soon as possible. Thank you for your continued patience, understanding, kindness and support for our dedicated leaders and front line staff as they continue to provide compassionate care and service to all our residents, hospice patients and involved family members through this unprecedented pandemic.